FAQs

Our most popular questions for your convenience

We’ve collated some of the questions we get asked the most below for your convenience. If you still can’t find what you’re looking for, please get in touch and we will be happy to help.

We are currently arranging to see patients on an individual needs basis and prioritising those who require emergency treatment. We have kept records of those patients who are awaiting a check-up and will be in touch with you in due course.

We will be limiting the number of patients seen on a daily basis to avoid risk of contact in the waiting area. We must also insist that all patients arrive no more than 5 minutes before their appointment and everyone will be required to use the hand sanitising station upon entering the practice. The team will be allowing a 30 minute window between each patient in order to carry out a deep clean and reapply the appropriate PPE.

By phone or email. The practice doors will be locked as we are only able to see patients by appointment and will not be accepting walk-ins to avoid crowding in the waiting area.

This will be treated case by case in order to prioritise the safety of our patients and staff. The team will be contacting patients with outstanding treatment however emergency treatments will take priority.

For the time being we will not be able to offer hygiene appointments whilst we prioritise other areas of treatment.

Yes. We will reserve a slot for emergency appointments and these will need to be booked on the day.

Patients who are experiencing pain or swelling should get in touch with our team who will be able to offer further advice and/or schedule an appointment.

Yes. Speak to our reception team and they will be happy to give you more details about our one-off appointments available on a private basis to get you out of pain.

It will be possible to replace this with a permanent filling which we will endeavour to do as soon as possible but this will be treated on a case by case as we try to prioritise based on individual needs.

Give the practice a call so that we can find out whether or not you will need to have a new impression taken before we send it to the lab for repair.

No. Unless you require assistance or need someone to interpret for you we will not be allowing anyone without an appointment into the practice for the safety of both our patients and staff.

The patient toilet will be available however we do ask that patients avoid using this where possible to limit any unnecessary contact with touch points.

Get in touch with us today

We’ll always talk you through your options and give you all the information you need to ensure the decision you make is the right one for you.

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Remarkable Smiles Alvaston

1242 London Road,
Alvaston, Derby,
DE24 8QH
(Sat Nav use DE24 8QP)
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Remarkable Smiles Derby

52-56 Curzon Street,
Derby,
DE1 1LP
Find us on Google